May 26th, 2026

New Pause Button on Provider Dashboard

A new Pause Button has been implemented on the provider's dashboard so that the provider can step away from the video call if she/he needs to take an outside call or step away for a few minutes. The Pause Button will not end the appointment, but instead, put a temporary screen for the patient letting them know you have stepped away for a brief moment. At the same time, the video and audio will be paused/muted respectively.